Mediation is a form of dispute resolution
in which a neutral third party helps individuals reach
a voluntary agreement through "principled negotiation".
Negotiation is a basic means of getting what you want from others. "Principled
negotiation" provides that:
- The parties communicate directly and honestly about
each of their respective goals and interests,
rather than their positions.
- Each party speaks
for his or herself in a manner that is not disrespectful
- The parties participate and negotiate in a way that
represents their "best
Mediation also has other specific features.